We ask that you read these policies before you come to your first appointment. They address important issues such as privacy, payment and appointment resceduling, cancelling and non-attendance of booked appointments and fees that may apply if adequate notice is not received.
This policy outlines what happens if you rescehdule or cancel a booked appointment at late notice (less than 48 hours) or if you do not attend a booked appointment.
This policy outlines how we manage privacy of clinical information.
This policy outlines our actions if you are abusive or rude to staff or other patients.
Outlines the contact details for feedback on our service.
This policy provides information about Medicare and payment at CDN.
This policy outlines how we manage information and communication in situations where parents are separated.
This policy outlines how we manage requests for prescriptions, documents, phone calls and other clinical activities outside of face-to-face consultations.
This policy outlines how to set up your Medicare information so that we can process your Medicare rebate automatically.
This policy outlines who is responsible for care of your child in the waiting room.
